Sears CSR

Our Company

Vision: To enrich the lives of Canadians through products, services, community involvement and experiences that help make every day a great day.

Sears Canada offers Canadian consumers a diverse array of shopping options, with department and specialty stores, Canada’s most extensive general merchandise catalogue, online shopping at, and a nationwide repair and service network.

Our Mission is to capture the hearts and minds of Canadians to be their trusted go-to retailer.

We will do this in three ways:

  1. Our product that is:
    • Reliable and well-made, to stand up to Canadian life
    • Delivering the best value per dollar spent through thoughtful selection
    • Driving innovation in the core categories of our business
  2. Our people who passionately:
    • Act as leaders to inspire each other to deliver the best service
    • Develop talents through resources and shared learning
    • Recognize and celebrate meaningful contribution
  3. Our performance that will:
    • Establish our core lines of business as engines of sustainable profitability
    • Deliver leadership from everyone at all times
    • Consistently deliver value to our customers, associates, shareholders and communities we serve

Across Canada, Sears provides affordable solutions for life’s special events and day-to-day living.

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